You’ve been enjoying playing in the PA iLottery, but now you have a question or concern. Fortunately, there are ways to get your question answered with little work. And if you have a problem or question is a bit more complicated, there are also a few reliable ways to reach out to the PA Online Lottery.
Go to the help center for basic questions
Chances are if you have a common or basic question, it might be answered in the Pennsylvania Lottery’s vast Frequently Asked Questions page, available through the Help Center, where you can find answers on a variety of topics including:
- Coupons and promotions
- Claim prizes
- PA Lottery app
- Game types (drawing games, fast play, instant games)
- Second chance drawings
- VIP Players Club
- Winning Numbers
- Social Media
Looking through this knowledge base is a great resource for any online lottery player, but it may also save you time while saving you the trouble of sending an email and having to wait for a reply.
Next option — contact PA Online Lottery customer support
If your question isn’t addressed in the FAQ, or is a specific question pertaining to your account, you will have a few options for contacting support to get your inquiry answered.
When at the Help Center, you can use the contact form to submit a request. Add a description of your problem as well as an attachment, if needed. Questions that are complicated in nature may be best explained over a succinct request. A reply to your inquiry will be sent through email.
How to contact PA iLottery through live chat and phone
If that doesn’t work, or you need a question answered quickly, live chat and even phone support are available. PA online lottery players can call 1-833-530-PLAY via phone. Live chat is available once at the PA iLottery website.
The widget to contact Live Support will be available through the “Support” widget at the lower right of your screen while on a computer.